Delivery and Returns
Processing Time
1-3 working days for production and quality assurance.
Delivery Times
|
Location |
Transit Time |
Courier |
Delivery Fee |
|
UK |
2-4 working days |
Evri / DPD |
Free |
|
Europe |
5-10 working days |
DPD |
£9.99 |
|
US & Canada |
5-10 working days |
DPD |
£12.99 |
|
Everywhere Else |
5-10 working days |
DPD |
£13.99 |
*Parcels may delay in peak season (e.g. Black Friday & Christmas)
Returns
All our products are made-to-order, which means we do not accept returns or offer refunds unless the product is faulty, damaged, or not as described.
If in the unlikely event an item is received damaged, please email our customer service team within 24 hours of receipt, detailing the damage and preferably with a photo of the damage to the following email address – knock@knocdic.com
