Delivery and Returns
Processing Time
1-3 working days for production and quality assurance.
Delivery Time
| Location | Transit Time | Courier | Delivery Fee |
|
UK |
2-4 working days |
Evri / DPD |
Free |
| Europe |
5-10 working days | Evri / DPD | £12.99 or free when you spend £55 (ex Vat) |
| US & Canada | 5-10 working days | DPD | £15.99 or free when you spend £70 (ex Vat) |
| Everywhere Else | 5-10 working days | DPD | £15.99 or free when you spend £70 (ex Vat) |
*Parcels may delay in peak season (e.g. Black Friday & Christmas)
Returns
All our products are made-to-order, which means we do not accept returns or offer refunds unless the product is faulty, damaged, or not as described.
If in the unlikely event an item is received damaged, please email our customer service team within 24 hours of receipt, detailing the damage and preferably with a photo of the damage to the following email address – knock@knocdic.com