Delivery and Returns

Processing Time

1-3 working days for production and quality assurance.

Delivery Time

Location Transit Time Courier Delivery Fee

UK

2-4 working days

Evri / DPD / Royal Mail

Free

France, Belgium, Germany, Ireland, Netherlands

5-10 working days

Evri / DPD / Royal Mail

£4.99
or free when you spend £50 (ex Vat)

Denmark, Italy, Poland, Spain, Sweden

5-10 working days

Evri / DPD / Royal Mail

£6.99
or free when you spend £70 (ex Vat)
The Rest of Europe

 5-10 working days Evri / DPD / Royal Mail

£8.99
or free when you spend £70 (ex Vat)
US & Canada 5-10 working days Royal Mail / DPD £15.99
or free when you spend £70 (ex Vat)
Everywhere Else 5-10 working days Royal Mail / DPD £15.99
or free when you spend £70 (ex Vat)

*Parcels may delay in peak season (e.g. Black Friday & Christmas)

Returns

All our products are made-to-order, which means we do not accept returns or offer refunds unless the product is faulty, damaged, or not as described.

If in the unlikely event an item is received damaged, please email our customer service team within 24 hours of receipt, detailing the damage and preferably with a photo of the damage to the following email address – knock@knocdic.com